Product Return

Product Return

We will use the same payment method for returning the funds to you as used in the original transaction. The refund will be transferred from Ballet to you through Svea Payment Oy or the Paypal portal.

It takes around 14 working days for us to receive and process your return. When the return is registered, you will receive an email confirmation. We will issue your refund within approximately 2 business days after receiving the returned item. It may take several days for refunds to appear on your account.

Please note: it may take 5-10 working days for the refund to appear in your bank statement. This is dependent on the card issuers and is out of our control. Your refund will be credited to the same card used when the order was placed. If we are unable to do this (i.e. the card is declined, cancelled or has expired), please contact Customer Service and we will refund you through a bank transfer.

Please note: If your order has been damaged upon delivery, please email our Customer Support: Kaysetushop@gmail.com